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Environmental Policy

Company Reg - 11673924 / Company VAT - 309242617

Terms and Conditions

These conditions form an integral part of every contract or agreement for the sale and/or supply of goods and/or services ('the products') by GO SAFETY SUPPLIES LTD (GSS). Unless specific alterations or deletions agreed in writing on behalf of GSS, these conditions shall apply in their entirety to all quotations made and all orders accepted on behalf of GSS.

Except as provided above, no servant or agent of GSS has any authority to vary these terms or accept other terms proposed by a Customer which are inconsistent with these conditions unless confirmed in writing.


Payment Terms

• Unless otherwise agreed in writing the company's terms of trade are that Accounts shall be settled nett thirty days.
• Unless otherwise specifically stated the purchase price is deemed to exclude Value Added Tax and this will be added where necessary. All prices quoted are liable to VAT standard rate.
• Interest may be payable at the rate of 2% per month on all overdue debts.
• GSS reserve the right to suspend or terminate supply and lower credit limit in default of payments by Customer.

Delivery

• GSS will endeavour to meet any delivery date quoted but delivery dates are given and intended as an estimate only and if there are any circumstances whatsoever which prevent or delay delivery, GSS shall not be bound to supply or make delivery of any goods ordered nor shall it be liable for any damage or consequential loss or in any other way for failure to supply or delay in delivery when so prevented or delayed.

• Carriage paid on orders UNDER £300 in the United Kingdom. £5-£10 PER ORDER unless stated otherwise.

• All goods must be inspected immediately on arrival. Under no circumstances shall GSS be liable for damage to or from a consignment unless GSS is notified within fourteen days of receipt of the goods or in the case on non-delivery unless notice is given within eight days of the due date of arrival.

Cancellation (Prior to despatch of Goods)

• If a customer wishes to cancel an order prior to the despatch of said goods, they must contact sales in the first instance by telephone or email.  It is then at the discretion of the sales manager to determine if an order can be cancelled - i.e whether goods have been specially ordered in from a supplier.

Returned Goods

• GSS will not accept back goods after 30 days.
  
  

• GSS will only accept goods back within 30 days if faulty and if agreement has been given.
  
  
  
• GSS will not accept the return of goods for any reason unless prior agreement been received from GSS. Collection will be made only with a valid collection note.
               

• Goods returned because they are not required will incur a 25% handling charge.

Consent

• When signing up for anaccount, customers will have the option to Opt-In for marketing communications to be sent via email or the post.  For existing customers wishing to Opt-Out of marketing communications, contact the IT department.

Risk & Title

• It is a condition of the contract that the property in all the products delivered by GSS to the Customer shall remain vested in GSS until GSS has received in cash or cleared funds payment in full for the products delivered and all products agreed to be sold by GSS to the Customer for which payment is then due.

• Until payment due under all contracts between the Customer and GSS has been made in full the Customer shall hold the products upon trust for GSS.

• Until such a time as the property in the products passes to the Customer, the Customer shall hold the products as the company's fiduciary agent and bailee and shall keep the products separate from those of the Customer and third parties and properly stored, protected and insured and identified as GSS's property.

• Notwithstanding that the property in all products to be delivered to the Customer by GSS shall remain vested in GSSuntil GSS has received payment in full, the risk of damage to or loss of all or any such products shall pass to the Customer forthwith upon delivery or deemed delivery thereof to the Customer and as from such date of delivery or deemed delivery the Customer shall be liable to pay GSS the contract price for such products whether or not the same are damaged or lost prior to this date that the property therein shall pass to the Customer.

• Until such a time as legal title in the goods passes to the Purchaser GSS may at any time require the Purchaser, its liquidator, (administrative) receiver or administrator to return the goods and/or may repossess the goods by entering upon any premises of the Purchaser or any third party where the goods are reasonably believed to be stored.

  Warranty

• Save as is specifically set out herein GSS shall have no liability (however arising) in relation to any loss suffered by the Customer or any third party arising from the supply of the products (however caused).

• If loss, damage or deterioration (other than for death or personal injury) is caused by MMS negligence, GSS's liability shall be limited to the invoice value of the goods.

• Employees of GSS are not authorised to make oral representations as to the quality or fitness for any particular purpose of any products. If a representation is made or an opinion expressed orally which materially affects the Customer's decision to place an order for any products the Customer should ensure that such details are confirmed in writing by a duly authorised officer or employee of GSS so as to form a part of the contract, no liability can otherwise be accepted.

• GSS shall not be liable to the Customer or be deemed to be in breach of contract by reason of any delay in performing or any failure to perform, and of GSS's obligations in relation to the products, if the delay or failure was due to any cause beyond GSS's reasonable control.

Waiver

• The rights of GSS shall not be prejudiced by any indulgence or forbearance extended by GSS to the Customer and no waiver by GSS in respect of any breach shall operate as a waiver in respect of any subsequent breach.

Jurisdiction

• These conditions shall be governed by, and construed in all respect in accordance with English Law. 

Returns policy

If you would like to return an item, please contact our sales team on 0208 596 5043 or email sales@go-safety.co.uk

Please make sure that you have all the order documents at hand.

• GSS will not accept the return of goods for any reason unless prior agreement been received from GSS. Collection will be made only with a valid collection note.

• Goods returned because they are not required will incur a 25% handling charge. Goods returned after 30 days of receipt of invoice will not be accepted.

Privacy policy

GO SAFETY SUPPLIES LTD (GSS) is committed to preserving the privacy of all visitors to our website at WWW.GO-SAFETY.CO.UK. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

By signing up to an account form or accessing this site, you are giving your consent for the below information to be collected and stored in order to maintain a web account with GSS.

Information We Collect From You

When you visit WWW.GO-SAFETY.CO.UK, register or order products or services on  there is certain information that we collect in order to fully service your account with us.  The following information is collected in electronic form and stored on our site host’s secure server:

• Name and address
• Email address
• Telephone Number
• IP Address

To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.  If you do not wish to have personal information such as the above recorded, please let us know when you start your call with GSS.

Use of Your Information

GSS uses your personal data:

- to provide goods and services to you;

- to make a tailored website available to you;

- to manage any registered account(s) that you hold with us;

- to verify your identity;

- for crime and fraud prevention, detection and related purposes;

- with your agreement, to contact you electronically about promotional offers and products and services which we think may interest you;

- for market research purposes - to better understand your needs;

- to enable GSS to manage customer service interactions with you; and

- where we have a legal right or duty to use or disclose your information (for example in relation to an investigation by a public authority or in a legal dispute).

Further, where you have consented, we might also use your information to let you know by email about other products and services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know.

Security & Data Retention

We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period of time or as long as the law requires.

Change To Our Privacy Policy

Any changes to our privacy policy in the future will be posted to the website and, where appropriate, through e-mail notification.

Cookie Policy

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular website. Cookies allow web applications to respond to you as an individual.

The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

We take your privacy very seriously and comply with the recent UK and EU law on handling cookies and provide (you) the user with means to remove such cookies or prevent your computer from accepting them in the future.

Cookies used

The cookies we use are those for Analytics. We obtain anonymous data from your visit which tells us a few details such as how you found our website, how long you spent on our website and where you came from.

The following cookies are used throughout our website:

_utma – Provides each unique visitor with a code to enable us to track how many times you have visited the site.

_utmz – Used to track how you found our site .i.e which search engine you used.

_utmb and _utmc – Used to make Google Analytics work.

Browser specific instructions to block and remove cookies

Internet Explorer
http://windows.microsoft.com/en-gb/windows7/how-to-manage-cookies-in-internet-explorer-9

Firefox
http://support.mozilla.org/en-US/kb/Cookies

Google Chrome
http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647

Opera
http://www.opera.com/browser/tutorials/security/privacy/

Safari
http://support.apple.com/kb/ph11913

Safari iOS
http://support.apple.com/kb/HT1677

Android
http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647

Blackberry
Turn off cookies in the browser

Windows Phone
Changing privacy and other browser settings

By using our website you agree that we can use the above cookies on your device unless you adjust your browser accordingly to refuse cookies.